by Craig Hayden | Oct 14, 2013 | Monitor
This is cross-posted over at the USC Center on Public Diplomacy. How does what we know about information and communication technology (ICTs) and persuasion help practitioners makes sense of how to integrate technology into the mission of public diplomacy? We know that...
by Craig Hayden | Oct 10, 2013 | Monitor
This is cross-posted over at the USC Center on Public Diplomacy. Should public diplomacy policy-makers turn to digital diplomacy tools for the future of practice? I ask this question to provoke some reflection among public diplomacy watchers beyond the quick criticism...
by Craig Hayden | Jul 23, 2013 | Monitor
After taking in quite a few posts from major news outlets and commentators, I think it’s time to weigh in on the OIG report again. Specifically, I think we need to re-evaluate conclusions drawn about IIP buying “likes” on Facebook. Put simply, we...
by Craig Hayden | Jun 21, 2013 | Monitor
The Office of Inspector General for the US Department of State and the Broadcasting Board of Governors just released a report on the State Department’s International Information Programs Bureau (IIP). The report was remarkable in the range of criticism it aimed at one...
by Craig Hayden | Jun 21, 2013 | Monitor
I realize it’s been a few months since this year’s ISA in San Francisco. We’ve all been busy; I just wanted to share my thoughts before I forget about them. At ISA this year, I was struck by two new developments. First, ISA has attracted a lot of new and important...
